Privacy Policy

This policy explains how Halcent ("we") handles personal information you share through this website, WhatsApp, email or in meetings.

What we collect

When you contact us or request a Snapshot, we collect the details you provide, such as your name, business name, phone or WhatsApp number, email, website and your message. Our hosting provider may keep standard server logs such as IP address and browser type for security.

How we use it

To reply to you and prepare the Snapshot, proposal or service you asked for
To deliver and support services you buy from us
To keep our website secure

We do not sell your information. We do not send marketing messages unless you agree, and you can opt out at any time.

Sharing

We share information only with services we use to run our business, such as email, hosting and WhatsApp, and only as needed to provide our services, or where the law requires it.

Client data

When we build systems for clients, the client remains the owner of their data. We access it only to deliver the agreed work.

Retention and your rights

We keep enquiry information only as long as needed for the purpose it was shared. You can ask us to see, correct or delete your information by emailing hello@halcent.com. We aim to follow Sri Lanka’s Personal Data Protection Act, No. 9 of 2022, as its provisions come into force.

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